Texting for Business Professionals -- Acceptable or Not?
Texting in today's business world is mostly frowned upon and often perceived as unprofessional. However, with there being exceptions to every rule imaginable, here are a few texting guidelines for you to adhere. A key to
Texting is meant to be a quick form of communication. It's common to use abbreviations and shortcuts, but there is such a thing as an inappropriate abbreviation. Using shortcuts has become more common in the business world, but make sure it’s appropriate to be that informal. Ultimately, the safest route is to type out the entire word or phrase.
When you're writing short and fast, you're not thinking about your tone and your text may sound harsher than you intend, Try to write in complete sentences to prevent sounding abrupt, and always read your message out loud to make sure it doesn't sound inappropriate.
3. Never Text Bad News
Don’t give negative feedback or quit your job in a text, In both cases, speak to the person concerned. Even if you are leaving a company, you don’t want to burn your bridges — you may need a reference in the future
4. Meetings & Changes
If you're going to change a meeting time or venue at the last minute, give the person a call out of respect.
5. Use Voice to Text Carefully
Smartphones allow you to speak your message, which the phone then converts to text, but a lot can be lost in the translation. Make sure that what you said is what is showing as text, before you hit the send button. You have no idea what additional noises the phone may pick up and translate into your text making it incorrect or even inappropriate.
Karen A. Thomas
Certified Etiquette & Civility Trainer