Simon Sinek repeatedly says throughout his book, Start with Why that people don’t buy
WHAT you do, they buy WHY you do it. And WHY you do it is your root cause or
root belief that is buried in your inner soul and background. It’s who you are
and what you stand for. It’s demonstrated by everything you have done in your
life and everything you are going to do from this moment on. Your WHY is
basically your authenticity and what other people can expect to get from you
when they deal with you.
“Unfortunately” says Sinek, “most of us aren’t very good
at digging deep enough within ourselves to truly find our WHY, and for the few
that do innately understand their WHY, even fewer are capable of expressing
their WHY to others. Thus, the general population doesn’t know what they stand
for and aren’t loyal to them or their brand, as evidence of the customers
quickly leaving one brand for another that is having a sale.
Sinek says that these difficulties in getting others
whose brand is our brand and who are what we are to understand our WHY and
becoming loyal to us is not our fault because expressing ourselves is rooted in
our biology. Sometimes it’s tough to be just a mere mortal.
Let’s take The Golden Circle that looks like a dart board
with the bull’s eye in the middle and pull it out into a three dimensional
figure so that now it resembles the shape of the human brain. The bull’s eye
WHY has become the center of the brain and now represents our more primitive
prehistoric limbic brain. The outer layer now consist of our newer neocortex
brain. Our newer outer neocortex brain is where our language develop center
resides. Thus, most of us usually have no problem saying in words WHAT we do.
However, with our WHY residing in our older inner primitive limbic brain that
has no capabilities for language it becomes very difficult for us to put our
WHY into words. That’s why us humans love symbols, logos and pictures to tell
the world our story and WHY we do what we do. The HOW part of the brain resides
somewhere in the middle of these two brains and thus the ability to put our HOW
in words is a bit easier than our limbic brain WHY but still somewhat fuzzier
than our neocortex brain WHAT.
Some of us will actually try to put words to WHY we do
what we do, but those words or reasons, are often wrong, and we don’t even know
it. Remember, our WHY centered primitive limbic brain doesn’t have language
capabilities. Thus, once again our difficulties in expressing our WHY is rooted
in our biology of being human, which means it’s not our fault that we struggle
with telling ourselves, as well as others our WHY. However, regardless of whose
fault it is, it is still our own responsibility to take charge of our lives and
improve in our WHY area. If we do, us mere mortals, who are also amazing humans
can eventually develop our own human success story in both pictures and words
that will draw others to us from far, faraway places.
Next month I will talk to you about a man who was pretty
good at figuring out his WHY and expressing it to others.
Dan: Once we understand our why we can strive even in difficult situations.Great read.
ReplyDeleteThanks,
Al
“Everything can be taken from a man but one thing: the last of the human freedoms—to choose one’s attitude in any given set of circumstances, to choose one’s own way.”
― Viktor E. Frankl, Man's Search for Meaning