Did
you know your employees have great ideas that could be saving your company
thousands and thousands of dollars, but may not come forward out of fear or
lack of trust? In order to achieve sustained competitive advantage, you employees must be engaged and invested in company outcomes. For employees to be engaged and invested, there must be bi-directional trust between management and employees at all levels of your company.
For example, management introduces a new process and Jack knows a better, more efficient way. Jack is not about to open his mouth and rock the boat out of fear of retribution. Or worse yet, what if he looks foolish in front of his peers? It is safer to stay quiet so he does. The cost to your organization may be a brilliant idea that saves time and money, streamlines efficiencies or that improves customer service – which is lost forever in that moment.
For example, management introduces a new process and Jack knows a better, more efficient way. Jack is not about to open his mouth and rock the boat out of fear of retribution. Or worse yet, what if he looks foolish in front of his peers? It is safer to stay quiet so he does. The cost to your organization may be a brilliant idea that saves time and money, streamlines efficiencies or that improves customer service – which is lost forever in that moment.
An employee idea management system can help to bring transparency to people and systems problems. People do not operate in a vacuum, and should be involved in the planning stages from the outset to prevent confusion and rework. As in the example with Jack above – Jack could clearly see from the very start, that the new process would not work as he is the one performing the work and actively engaged with customers, suppliers, systems and processes on a daily basis. If management had brought Jack into the goal setting and planning process – problematic issues would be identified up front and alternate solutions found – ones that Jack and his colleagues would buy into as well.
Idea Share Tip of the Month!
Your employees see 80 percent of all improvements that
management can’t see. However, most
companies neglect the vast potential in the untapped ideas of their employees
who know their job best.
Sign up for the Idea Share Tip of the Week! at Frame of Mind Consulting
Frame of Mind Consulting understands the unique DNA of your organization, which is necessary to turn any organization into one capable of leveraging the full idea potential of its employees. Would you like to drive connectivity and ownership throughout your company? Contact Page at (860) 559-7942 to set up your complimentary consultation during which you will receive some invaluable tips that you can apply to your business right away.
Good article, Page.
ReplyDeleteRight on the money Page.
ReplyDeleteAnd so often it takes the perspective of a consultant to see what those inside the company miss.
ReplyDelete